NBS vs Zoho CRM

NBS vs Zoho CRM: Simplicity Over Complexity

Zoho offers 40+ apps that don't always work together. NBS gives you what you need in one platform.

The Verdict

Zoho CRM looks affordable on paper, but achieving full functionality requires subscribing to multiple apps—Zoho Campaigns for email, Zoho Bookings for scheduling, Zoho Forms for lead capture. The costs add up, and managing multiple apps creates friction. NBS consolidates everything into one platform with one price. For service businesses that want simplicity and AI capabilities, NBS is the more practical choice.

Why Choose NBS Over Zoho CRM

Key advantages that set NBS apart

🎯

One Unified Platform

CRM, marketing, and AI in one app. Zoho requires juggling multiple separate products.

🤖

Built-in AI

AI chatbot and appointment booking included. Zoho Zia AI has limited capabilities.

🚀

Faster Setup

Get started in hours. Zoho's ecosystem can take weeks to configure properly.

Feature Comparison

See how NBS and Zoho CRM stack up

Feature
NBS
Zoho CRM
CRM
Contact Management
Deal Pipeline
Custom Modules
Limited
Automation
Workflow Rules
Email Sequences
Campaigns (separate app)
SMS Automation
Via integration
AI
AI Chatbot
Zia (limited)
AI Appointment Booking
Marketing
Email Marketing
Campaigns (separate)
Landing Pages
Sites (separate)
Communication
Two-Way SMS
PhoneBridge (add-on)
Unified Inbox
SalesInbox (add-on)
Scheduling
Online Booking
Bookings (separate)
Reporting
Analytics

Pricing Comparison

Get more value with NBS

Tier
NBS
Zoho CRM
Standard
$59/mo
$14/user/mo
Professional
$59/mo
$23/user/mo
Enterprise
Custom
$40/user/mo

* Pricing based on publicly available information. Competitor prices may vary.

NBS is Right For You If...

Businesses that want everything in one platform
Teams frustrated with managing multiple apps
Companies that need AI-powered lead response
Service businesses that prioritize simplicity

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