NBS vs Salesforce

NBS vs Salesforce: Enterprise Features, SMB Simplicity

Salesforce can do everything—if you have the budget and team to manage it. NBS gets you running today.

The Verdict

Salesforce is the world's most powerful CRM, but that power comes with complexity and cost that most small businesses don't need. The platform requires significant investment in setup, customization, and ongoing administration. NBS delivers the features that actually matter for small and mid-sized service businesses—CRM, marketing automation, and AI—in a package you can set up yourself and actually afford.

Why Choose NBS Over Salesforce

Key advantages that set NBS apart

🎯

No Admin Required

Set up and manage yourself. Salesforce typically requires dedicated admins or consultants.

💰

10x Lower Cost

Full features at $59/mo. Comparable Salesforce setup runs $300-500/mo minimum.

🤖

AI Included

AI chatbot and appointment booking built in. Salesforce Einstein AI is a significant add-on cost.

Feature Comparison

See how NBS and Salesforce stack up

Feature
NBS
Salesforce
CRM
Contact Management
Pipeline Management
Custom Objects
Limited
Automation
Workflow Automation
Email Sequences
Add-on
AI
AI Chatbot
Einstein (add-on)
AI Appointment Booking
Marketing
Email Marketing
Marketing Cloud ($$$)
Landing Pages
Pardot ($$$)
SMS Marketing
Add-on
Communication
Two-Way SMS
Add-on
Unified Inbox
Service Cloud
Reporting
Dashboards
Custom Reports

Pricing Comparison

Get more value with NBS

Tier
NBS
Salesforce
Essentials
$59/mo
$25/user/mo (very limited)
Professional
$59/mo
$80/user/mo
Enterprise
Custom
$165/user/mo

* Pricing based on publicly available information. Competitor prices may vary.

NBS is Right For You If...

Small to mid-sized businesses without IT staff
Companies that want to self-manage their CRM
Businesses that need marketing and AI without add-on costs
Teams looking for fast implementation

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